What Will Disney Refund For Walt Disney World Guests During Closure Due to Coronavirus?
Yesterday, Disney announced the closure of the four Walt Disney World theme parks (in addition to closure at Disney destinations around the globe including Disneyland Resort and Disney Cruise Line) in light of concerns over the Coronavirus.
Walt Disney World’s Magic Kingdom
As a reminder, the closure is set to begin “at the close of business on Sunday, March 15th, through the end of the month,” March 31st. At press time, Resort hotels and Disney Springs will remain open for guests.
To that end, Disney is providing information for concerned Walt Disney World guests who have already purchased park tickets, booked a Resort hotel, made Advance Dining Reservations, and more during the affected dates.
Walt Disney World Entrance
We’re taking a look at what guests who are currently in the process of adjusting travel plans are eligible for in regards to refunds or future use of already-purchased tickets, experiences, and more.
Walt Disney World Theme Park Tickets
Disney has stated the following in regards to ticket purchases: “Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a start date on or before March 31, 2020 will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020 you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.”
Disney Ticket Center
For guests who have purchased Florida Resident Discovery Tickets, they may be used through July 31, 2020.
Walt Disney World website screenshot
Resort Hotel Stays For Dates During Closure
Guests who have booked a stay at a Walt Disney World Resort hotel for the affected dates have the following options: “Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney World Travel Company package up to their original check-in date.”
Animal Kingdom Lodge
If no action is taken, Disney states that the company will “automatically process a refund to the original form of payment within seven days of the original check-in date.”
Walt Disney World website screenshot
Note that it is advised that guests contact their travel professional if they did not make their booking directly through Disney.
Future Resort Hotel Stays
Perhaps your travel dates fall outside of the affected closure, but your travel plans are nonetheless affected.
Art of Animation Resort
Disney will waive all Disney-imposed change and cancellation fees for guests wishing to cancel a Disney Resort hotel booking after the parks reopen up to the date of check-in through June 30, 2020.
Advance Dining Reservations
If you made an Advance Dining Reservation for a table service restaurant in Walt Disney World for a location affected by the closure requiring a credit card guarantee, Disney states that you will not be charged a cancellation or no-show fee.
Be Our Guest Restaurant
As a reminder, the closure affects the restaurants in the four theme parks: restaurants in Magic Kingdom, Disney’s Animal Kingdom, Epcot, and Disney’s Hollywood Studios.
If you have a reservation at a restaurant in Disney Springs or a Disney Resort hotel and your travel plans have been affected, we believe it’s best that you actively cancel your Advance Dining Reservation for those areas to avoid a cancellation or no-show fee on your credit card.
Extra-Ticket Events
If you purchased tickets to an extra-ticket event taking place from March 16, 2020 through March 31, 2020, you will receive a refund automatically.
After Hours at Animal Kingdom
Extra-ticket events include Disney After Hours (and Disney Villains After Hours), and Disney Early Morning Magic.
Pre-paid Experiences
Pre-paid experiences in the parks include options such as Droid Depot and Savi’s Workshop at Galaxy’s Edge in Disney’s Hollywood Studios.
Droid Depot in Disney World
If you have a pre-paid experience, it will be automatically refunded if it is scheduled between March 16, 2020 through March 31, 2020.
FastPasses
Though FastPass+ is a free service, guests may be interested to know that all FastPass+ ride reservations from March 16, 2020 through March 31, 2020 will be automatically cancelled, so no action is required on the part of the guest.
Big Thunder Mountain
Disney World Annual Passes
ICYMI, Walt Disney World Annual Passes will be extended, per Disney, by the number of days the parks are closed (which is March 16, 2020 – March 31, 2020 as of press time).
Walt Disney World Annual Passholder
Walt Disney World Operations Statement
The information above is provided by Disney on the Walt Disney World website, where they have also provided the following statement that the closure is taking place in “an abundance of caution, and in the best interest of our Guests and Cast Members.”
Walt Disney World website screenshot
We will continue to keep you posted on these and other developments today and moving forward.
We here at DFB have been tracking the steps that Disney has taken around the parks to prevent the spread of Coronavirus. You can learn more about that here.
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