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How Do Disability Access Services Work NOW in Disney World? We’ve Got the Details!

All four Disney World theme parks have finally reopened after their longest closure in history.

Magic Kingdom

We’ve spent the better part of the last two weeks exploring the parks to show you all the changes that have been implemented while guests were away. From seas of social distancing markers to newly installed plexiglass barriers and temperature screening checkpoints, there’s certainly been a lot of new ground-breaking procedures to cover!

Now we want to discuss Disney World’s Disability Access Service or (DAS). Disney stated prior to the theme parks’ reopening DAS would resume and operate the same as it did prior to Disney World’s closure. We spoke with a Cast Member at Magic Kingdom’s Guest Relations during the who confirmed this was the case.

Assistive technology devices for guests with hearing disabilities are still available at Guest Relations and are being thoroughly cleaned before being redistributed.

Guest Relations

Meanwhile, guests with disabilities are able to ride Disney World’s attractions through the same process as they could previously. Rider switch is still available and Disability Passes are still in use with alternative access entrances for guests with disabilities.

Alternative Access Entrance For Guests with Disabilities

Keep in mind, guests with disabilities will still need to join a boarding group to ride Rise of the Resistance at Disney’s Hollywood Studios. Passes are distributed at 10AM, 1PM, and 4PM daily, and guests may only join one group per day. Guests must also transfer from their wheelchair or EVC vehicle to ride.

Rise of the Resistance

Strollers, wheelchairs, and EVC vehicle rentals are still available and stroller rentals can still be delivered to your Disney World Resort hotel. 

Companion Restroom

Companion restrooms are also still available.

Learn more about the situation with restrooms at Disney World here!

At this time there is no exception to Disney World’s mandatory face mask policy. Guests with disabilities must also wear a face covering at all times. Relaxation stations are provided throughout each theme park where all guests may temporarily remove their mask. Guests can also take off their masks while seated at a quick service or table service restaurant.

Relaxation Station Inside Pete’s Silly Sideshow

We’ll continue to share more helpful information with you as we navigate the newly reopened Disney World theme parks, but for now, check out this Rise of the Resistance glitch that kept us from joining a boarding group TWICE yesterday!

Click here to learn more details about what it’s like to visit the newly reopened Magic Kingdom!

Do you have any questions about Disney World’s services for guests with disabilities? Ask them in the comments below and we’ll answer them for you!



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